Legal

Privacy and cookie policy

1. Controller

The controller of personal data is TOP ENERGY SET Sp. z o.o., Aleja Milenijna 7, 66-470 Kostrzyn nad Odrą, Poland, KRS 0000632290. Contact on data protection: sales@topenergyset.eu. We have not appointed a data protection officer.

2. What we process and why

Answering a quote request or a message

Data Name, company, e-mail, phone if given, country, content of the request

Legal basis (GDPR) Art. 6(1)(b) — steps before a contract; Art. 6(1)(f) — our legitimate interest in replying to business enquiries

How long Until the enquiry is closed, then up to 3 years for possible claims

Business correspondence and contract preparation

Data Contact details of client representatives, correspondence

Legal basis (GDPR) Art. 6(1)(f) — legitimate interest in business contact

How long For the duration of cooperation, then up to 3 years

Keeping the website working and secure

Data IP address, browser type, time of access (server logs)

Legal basis (GDPR) Art. 6(1)(f) — security of the website

How long Up to 30 days

Giving data in the form is voluntary, but we cannot answer without an e-mail address.

3. Recipients

Your data is seen by our staff handling the enquiry and by service providers acting on our instructions: website hosting, e-mail and IT support. We do not sell data and do not use it for automated decision-making or profiling.

4. Transfers outside the EEA

We do not transfer data outside the European Economic Area. If a service provider processes data outside the EEA, the transfer is based on a European Commission adequacy decision or on standard contractual clauses.

5. Your rights

You may request access to your data, its correction, deletion, restriction of processing and data portability. You may object to processing based on our legitimate interest. You may withdraw consent at any time without affecting processing done before. Write to sales@topenergyset.eu.

You may lodge a complaint with the supervisory authority: President of the Personal Data Protection Office (Prezes UODO), ul. Stawki 2, 00-193 Warsaw, Poland.

6. Cookies

The website uses only necessary cookies. They keep the site working and do not need consent. We do not use analytics or advertising cookies. You can delete cookies in your browser settings.

7. Changes

We update this policy when the way we process data changes.

Last updated: 8 October 2026